Contact us
We would love to hear from you!
As we draw to the end of the year, we would like to take a moment to thank you for your continued support of Ageing Australia and the older people in your care.
Our team will be operating with reduced numbers from Monday 22 December 2025 to Friday 2 January 2026.
Urgent and high priority member support will remain available via 1300 222 721 or between 8.30am – 5.00pm AEDT (excluding weekends and public holidays).
Please see our support resources as published on our website:
- Emergency planning and preparedness [updated as of November 2025]
- COVID-19 guidance and support
At Ageing Australia, we prioritise transparent and responsive communication to address your inquiries, feedback, and collaborative endeavours.
Our seasoned team of professionals is poised to offer unparalleled support tailored to your specific needs.
Engage with us through the convenient contact us form below and expect a timely and personalised response from our team.
We recognise the significance of effective communication in the field of aged and community care, and we are committed to responding as soon as possible.
Contact us at Ageing Australia – where your questions find solutions, and your concerns are met with genuine understanding.
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General Enquiries
- 1300 222 721
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Suite 2, Level 2,
176 Wellington Parade
East Melbourne VIC 3002 Australia - ABN: 19 659 150 786
Media Enquiries
For information related to state and territory emergency planning services and resources, please visit our emergency preparedness planning web page.
State and Territory offices
Australian Capital Territory/National (Canberra)
Suite 3/42 Macquarie Street,
Barton ACT 2600
Tasmania (Hobart)
103 East Derwent Highway,
Lindisfarne TAS 7015
Queensland (Brisbane)
Remote working
New South Wales (Sydney)
Suite 23.01, Level 23, 6 O’Connell Street,
Sydney NSW 2000
Victoria (Melbourne)
Level 2, 176 Wellington Parade,
East Melbourne VIC 3002
South Australia (Adelaide)
Suite 6, Level 1, 28 Greenhill Road
Wayville SA 5034
Western Australia (Perth) / Northern Territory
Suite 16, 25 Walters Drive,
Osborne Park WA 6017